Aeronspire respects your trust and cares for your privacy. We collect and use personal information only as needed to deliver our products or services by our websites/mobile applications, and to communicate with you about the same, or as you have requested. A Privacy Policy is a statement or a legal document that states how a company or website or mobile application collects, handles and processes data of its customers and visitors. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by creating account or signing in to our website/mobile app) and will govern the relationship between you and Aeronspire(our mobile app which is referred as AeronSmart) for your use of our services. This Privacy Policy does not require any physical, electronic or digital signature under Information Technology Act.
Information for delivering, improving, updating and enhancing our Services
To avail certain services on our website/mobile app, users are required to provide certain information for the registration process namely: a) your name, b) email address, c) gender, d) age, e) state f) credit card or debit card details password etc. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience. This app takes few MB space in your device internal storage and in cache memory to store some of your personal information which you can clear at any time in your device setting. Some automated informations are collected like the Internet protocol (IP) address used to connect your device to the Internet, computer and connection information such as browser type and version; operating system and platform; purchase history, the full Uniform Resource Locators (URL) click stream to, through and from our website (including date and time); cookie number; products you viewed or searched for; and any phone number used to call our customer service number etc. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
Information sharing with trusted third parties
We may share your personal information with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
• Processing online payments
• Serving advertisements
• Conducting contests or surveys
• Performing analysis of our Services and customers demographics
• Communicating with you, such as by way email or survey delivery
• Customer relationship management
• Recruiting support and related services.
We only share your personal information as necessary for any third party to provide the services as requested or as needed on our behalf.
Communicating with you
We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
• Email
• Text (SMS) messages
• Telephone calls
• Messenger applications (e.g. WhatsApp,Facebook etc.)
• Automated phone calls or text messages.
You may also update your subscription preferences with respect to receiving communications from us and/or our partners by signing into your account and visiting “My Profile ” at navigation bar.
Compliance with legal, regulatory and law enforcement requests
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
Security, storing and retaining of your data
We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. We retain personal information only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. All information gathered on our server is securely stored within our controlled database. The database is stored on servers secured behind a server firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information. It is important for you to protect against unauthorized access to your password and to your application device. Be sure to sign off when you finish using a shared device (e.g. Computer/mobile).
Age restrictions
Our Services are available for purchase only for those over the age of 18. If you are a minor i.e. under the age of 18 years, you may use Aeronspire services/products only with the involvement (consent) of a parent or guardian.
Changes to this policy
Aeronspire reserves the right to modify this Privacy Policy at any time without prior notification. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If you have any questions, concerns or complaints about our Privacy Policy or our Services/Products which is/are not resolved even after contacting our customer care services, you can reach out to our grievance officer at:
Aeronspire
N/B Tata Park
Post: Jamadoba
Dhanbad-828112
Jharkhand, India.
Email: info@aeronspire.in
website: www.aeronspire.in